In order to offer premium quality items, all the products will be shipped directly from our factories to Wholesaleairtrack and then after careful checking, We will ship the item out.

Handling Time

Usually handling time may take 7 working days. Once the item is shipped out, we send you an email. For the custom order, the item needs to be produced first and then we will ship it out.

Shipping Options & Time

Continent

Country

Express Shipping

North America

Canada, United States, Mexico, Trinidad

5-7 business days

Europe

Belgium, Denmark, Finland, France, Germany  

5-7 business days

South America

Brazil, Argentina, Chile, Colombia, Ecuador

5-7 business days

Handling time is excluded in the shipping time

Total Delivery Time = Handling Time/Producing Time + Shipping Time

Please note:

We encourage all deliveries to be made to a physical address so packages can be tracked. 

For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries.

You can always contact our staff for more information.

1） What is the price currency?
Price in US dollars.

2）When is the estimated time of arrival?
We promise that the item will arrive within 12 working days after payment.

3）What is your payment terms?
Paypal and credit card.

4）What color can I choose?
Any color you want.

5）How about import duties?
Please be noted that import duty is not included in the item price or shipping charges.

6）Are you the manufacturer of the AirTracks?
Yes, our AirTracks are made of top quality, strength materials, which used for inflatable boat production.
The AirTracks are all hand-made by industry specialist and undergo a well-round and strict quality control.
Blowing up for 16 hours in the factory for the pressure test to ensure airtight seals before shipment with the finished pictures or video of the AirTrack for every customer.

7）What type of material for AirTracks?
We use the best quality material for AirTracks, called Double Wall Fabric (DWF), consisting of 2 layers of coated vinyl with thousands of threads connecting the two layers (80.000 per M2!).

9）What's the difference between P1, P2, and P3?

P1: The 10 cm thickness AirFloor is our thinnest air track.
It's great for gymnastics, cheerleading, martial arts, senior gym and school sports, as its movability and stability to make it perfectly good for these activities.
It feels like doing the exercises on the floor, but it is bouncier than a spring floor so that the AirFloor can offer a special training experience.

P2: 20cm thickness air track. The ideal mat for medium and advanced athletes.
The AirTrack P2 is the middle thickness mat. It’s bouncier than P1 AirFloor but less bounce than P3, soft and bounce, good for flips, tumbling practice.

P3: 30cm thickness air track. Our most thickest AirTrack is the most versatile and bounce air track.
You can do a slow and easy bounce.

10）What guarantees are there?
2-year for warranty and free repair kits.

11）What does 2-year warranty cover?
Our warranty covers manufacturer defects, non-man made damage to all parts, including seams and surface.
Problems rarely occur by the normal use, but when there's an accident damage or leaking by the longtime use, the repair usually takes no longer than 10mins with the help of a repair kit and video we'll provide you with.